Privacy Policy

Learn how we collect, use, and protect your personal information on the Motif platform.

Last Updated: January 15, 2025

1. Introduction

At Motif ("Company," "we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Motif research assistant platform ("Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Professional information (organization, title, research interests)
  • Payment information (processed securely through third-party providers)
  • Communications with our support team

Usage Data

We automatically collect information about your use of the Service:

  • Search queries and research topics
  • Pages viewed and features used
  • Time spent on the platform
  • Click patterns and user interactions
  • Session information and activity logs

Technical Data

  • IP address and location data
  • Device information (browser type, operating system)
  • Cookies and similar tracking technologies
  • Network and connection information

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

  • Provide and maintain the Motif platform
  • Process your research queries and deliver results
  • Personalize your experience and improve search relevance
  • Manage your account and subscription

Communication

  • Send service-related notifications and updates
  • Respond to your inquiries and support requests
  • Provide important security and policy updates
  • Send promotional materials (with your consent)

Analytics and Improvement

  • Analyze usage patterns to improve our AI algorithms
  • Monitor system performance and security
  • Conduct research and development
  • Generate aggregate statistics (anonymized)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are bound by confidentiality agreements.

Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Consent: We may share information with your explicit consent for specific purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences at any time through our cookie banner or by using the Cookie Settings link in our footer.

Strictly Necessary Cookies

These cookies are essential for website security and basic functionality. They cannot be disabled.

Authentication cookies: Session management and login state (Duration: Session)

Security cookies: reCAPTCHA protection against automated attacks (Google) (Duration: 6 months)

Cookie consent: Remember your cookie preferences (Duration: 12 months)

Analytics Cookies

Help us understand website usage to improve performance. Requires your consent.

Google Tag Manager: Centralized tag and consent management

Cookie name: _ga, _gid (if GA4 enabled), gtag consent cookies

Yandex.Metrika: Traffic analysis, user behavior tracking, heatmaps, session recordings

Cookie name: _ym_uid, _ym_d, _ym_isad, _ym_visorc

Duration: Up to 2 years

Data shared with: Google LLC (USA), Yandex LLC (Russia)

Purpose: Website analytics, user experience optimization, consent management

Performance Cookies

Optimize loading times and enhance user experience. Requires your consent.

Google Fonts: Font optimization and caching

Duration: 1 year

Data shared with: Google LLC (USA)

Marketing Cookies

Currently not in use. Would be used for personalized advertising. Requires your consent.

No marketing cookies are currently deployed on our website.

Managing Your Cookie Preferences

  • Use our Cookie Settings link (available in the footer) to change preferences anytime
  • Browser settings: Most browsers allow you to control cookies through their settings
  • Opt-out links: Analytics providers may offer direct opt-out mechanisms
  • Note: Disabling necessary cookies may affect website functionality

6. Data Security

We implement robust security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers with physical and digital protections
  • Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.

Rectification: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal obligations.

Portability: Request a copy of your data in a machine-readable format.

Objection: Object to certain processing of your personal information.

Restriction: Request restriction of processing under certain circumstances.

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

8. International Data Transfers

Our Service operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data receives adequate protection, including standard contractual clauses and other legally recognized transfer mechanisms.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining retention periods, we consider factors such as the nature of the information, potential risk of harm, legal requirements, and legitimate business purposes.

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under these age limits.

If we become aware that we have collected personal information from a child under the applicable age limit, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice such as email notification.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Motif

Data Protection Officer

Email: privacy@motifbio.com

Address: [Company Address]

Phone: [Company Phone]

13. Additional Information for EU Residents

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.

Our lawful basis for processing your personal information includes consent, contract performance, legitimate interests, and legal obligations. We will always inform you of the specific lawful basis when we collect your information.